Do you want to take the e-Estonia success story to the global market?
SK ID Solutions specializes in international e-identity solutions, including Mobile-ID, Smart-ID, etc. The company has more than 20 years of experience in providing strong authentication solutions which are being used by millions of people every day. We enable businesses and their customers to enjoy digital era effortlessly. We provide trusted identities with excellent user experience in meaningful context.
Service Manager (DevSecOps Team)
You will ensure operation of services, improve and advance monitoring and KPI/SLI metrics, analytics of service performance and keep our CMDB up to date. You will be anticipating resource demands and potential scalability issues. You will be advising partners and clients on issues regarding service integration and operation. You will communicate with other teams' and helping coordinate joint efforts, manage incident and outage resolution and report on major outages and incidents!
RESPONSIBILITIES
- operations management, ensuring the quality of services, portfolio includes the topic of ID card certificates
- improvement of monitoring systems, KPI/SLI metrics, analytics of service performance and company`s CMDB
- anticipation of resource demands and potential scalability issues
- consulting partners and clients on issues regarding service integration and operation
- incident management and reporting
- communication with other teams. In near future the position has his own team of 2-3 people
SKILLS
- prior experience as Service Manager or DevOps Engineer willing to manage people as well as technology
- broad understanding of DevOps framework
- strong communication and interpersonal skills with ability to provide services to millions of clients using eID`s
- understanding of security requirements
- proactive and solution-oriented
- proficiency in both written and spoken English and Estonian
COMPANY OFFERS
- Great opportunities for professional development
- Flexible work environment where YOU are in charge for YOUR balance between freedom and responsibility
- High-quality working equipment of your own choosing
- “Snacks in the office daily” - coffee, all kinds of soft drinks, fresh fruits, nuts, cookies etc
- And many more bonuses we will talk about it when we meet
We are looking forward to receiving your application over the application-dashboard. Our responsible consultant will contact you after receipt.